Privacy Policy

Privacy Policy

Last Updated: February 11, 2026

1. Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account Information: Name, email address, company name, phone number, and payment information
• Contact Data: Information about your contacts that you upload or import into our platform
• Usage Data: Information about how you use our services, including campaign data, message delivery statistics, and API calls
• Technical Data: IP address, browser type, device information, and cookies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our WhatsApp marketing services
• Process transactions and send transaction notifications
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, data storage, analytics)
• WhatsApp/Meta: To facilitate message delivery through the WhatsApp Business API
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication requirements
• Employee training on data protection

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request restriction of processing

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and fraud prevention purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@wabiziq.com
• Phone: +1 (555) 123-4567
• Address: San Francisco, CA